MindPath Consulting

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Terms of Use Policies

MindPath Consulting Terms of Use

Please read these terms and conditions carefully. By accessing our services via face-to-face sessions, online platforms (e.g., Zoom or Google meet), or through our website, you are agreeing to the following terms.

 

1. Confidentiality & Data Protection

Confidentiality is fundamental to our therapeutic and coaching relationships. Clients must feel safe to express themselves fully, knowing that what they share is protected.

  • All client information is treated with the strictest confidentiality.
  • Information will only be disclosed in exceptional cases where there is:
    • A serious risk to your life or someone else’s.
    • A legal obligation requiring disclosure (e.g., court order or safeguarding duty).
  • Where possible, we will discuss this with you before any disclosure is made.
  • We comply fully with the UK Data Protection Act (1998) and General Data Protection Regulation (GDPR) 2018. Full details can be found in our Privacy Policy.

 

2. Client Conduct

MindPath Consulting promotes respectful, non-judgemental dialogue at all times.

We reserve the right to end sessions or terminate services in the event of:

  • Threatening, abusive, or inappropriate behaviour toward our team.
  • Misuse of our services or platforms.
  • Repeated last-minute cancellations or no-shows.

Such behaviour may result in charges for missed sessions or refusal of future bookings.

 

3. GP and Emergency Contact Information

For your safety, all clients must provide:

  • An emergency contact person in your country of residence.
  • GP (or primary healthcare provider) details.

We cannot proceed with services unless this information is provided. Appointments booked without this information may be cancelled, and if this falls within our 48-hour cancellation window, the full fee may still apply.

 

4. Service Eligibility & Scope

Our services are proactive and preventative in nature. We support clients in processing emotions, building resilience, and navigating life’s challenges.

We are not a crisis or emergency service. If you are in immediate danger or crisis, please contact:

If our services are not suitable for your needs, we will do our best to signpost you to other appropriate support.

MindPath Consulting services are available to adults aged 18 years and above.

 

5. Payment of Fees

  • All therapy and coaching sessions must be prepaid via our secure booking system.
  • Services will not be confirmed until payment is received.
  • Organisations wishing to purchase packages should contact our partnerships team at hello@mindpathconsulting.com.

 

6. Cancellations & Missed Appointments

Sessions are scheduled exclusively for you. If you cancel:

  • With 48+ hours notice: No charge.
  • With less than 48 hours notice or no-show: Full session fee applies.

Appointments booked less than 48 hours in advance are non-refundable.

Cancellation can be made via your booking confirmation email or by contacting us directly. Missed sessions will be automatically billed or deducted from pre-paid packages.

 

7. Website Use & Disclaimer

All content on our website is for general information purposes only. While we strive for accuracy, we make no guarantees about:

  • The completeness or reliability of content.
  • Any action taken based on the information on this site.

MindPath Consulting disclaims all liability for:

  • Website or platform interruptions.
  • Viruses or harmful elements transmitted through use of our site or services.
  • Damages resulting from use or misuse of any information presented.

Use of this website implies full responsibility for any risk incurred.

 

8. Liability

MindPath Consulting is not liable for:

  • Technical issues or connection failures during virtual sessions.
  • Personal device errors, malfunctions, or viruses.
  • Misinterpretation or misuse of any guidance or content provided.

 

9. Amendments to Terms

We may update these Terms of Use periodically to reflect changes in law or service delivery. Clients will be notified of significant updates. Continued use of our services constitutes acceptance of any changes.

 

10. Contact

For questions or concerns regarding these terms, email us at hello@mindpathconsulting.com.

Terms and Conditions for NHS and Key Workers

 

PLEASE READ THESE TERMS CAREFULLY BEFORE BOOKING.

MindPath Consulting is proud to support NHS and Key Workers with access to discounted, professional mental health support during difficult times. By booking a session through this offer, you agree to the following terms and conditions.

 

1. Discounted Session Rate

We offer 90-minute therapy sessions at a discounted rate of £120 to NHS staff and other UK-recognised Key Workers. This rate is subject to availability and the professional commitments of participating therapists.

 

2. Proof of Eligibility

To access this offer, you must:

  • Be employed by the NHS or be a recognised Key Worker in the UK.
  • Be able to present proof of employment (e.g., staff ID badge or recent payslip) during your first session.

Failure to provide evidence may result in session cancellation or rebooking at the full fee rate.

 

3. Booking a Session

You may:

  • Choose your therapist via our website or the MindBody app.
  • Select from limited time slots pre-allocated by therapists specifically for NHS/Key Worker support.
  • Book and pay for your session in advance through our secure booking platform.

 

4. Cancellation Policy

MindPath sessions are reserved specifically for you. Therefore:

  • Cancellations made with more than 48 hours’ notice will incur no charge.
  • Cancellations made less than 48 hours before the session will be charged at the full session rate.
  • Missed appointments without cancellation will also be charged in full.

You can manage or cancel bookings through your MindPath account or by contacting us directly.

 

5. Confidentiality & Data Protection

Confidentiality is central to our therapeutic work. Your therapist will not share any information unless:

  • There is a serious risk to your life or the life of another.
  • Disclosure is legally required.
  • We will always seek your consent where possible before breaking confidentiality.

MindPath Consulting complies with the Data Protection Act 2018 and UK GDPR, and your data is securely stored and processed in line with our Privacy Policy.

 

6. Suitability & Safety

Our services are designed to be preventative and proactive, not emergency or crisis response.

If you are experiencing an acute crisis or feel suicidal, please:

We provide support to UK-based adults (18+) only. For children or adolescents seeking help, contact Childline on 0800 1111 or www.childline.org.uk.

 

7. Client Conduct

We are committed to providing a respectful and professional space for therapeutic work. Threatening or abusive behaviour towards any therapist, coach, or staff member will result in:

  • Immediate termination of the session.
  • Potential permanent suspension from our services.
  • Full charges being applied for the missed session.

 

8. Payment Terms

  • All sessions must be prepaid at the time of booking.
  • Payment can be made online via our secure booking system.
  • Sessions will only be confirmed upon receipt of payment.

For organisations wishing to purchase bundled sessions for staff, please contact us directly.

 

9. Disclaimer

The content on our website is for informational purposes only. While we strive for accuracy, MindPath Consulting makes no guarantees about the completeness or reliability of any material provided.

Use of any information or services is at your own risk, and we are not liable for any loss or damages arising from reliance on website content.

 

10. Liability

MindPath Consulting is not liable for:

  • Technical disruptions or website unavailability.
  • Loss or damage caused by inaccurate third-party information.
  • Viruses or corruption to client devices.
  • Technical issues with your device, software, or internet connection during online therapy sessions.

 

11. Acceptance of Terms

By booking and attending sessions under this NHS and Key Worker offer, you acknowledge that you:

  • Have read, understood, and agree to these terms.
  • Will provide accurate information to support your eligibility.
  • Understand our policies around confidentiality, cancellations, and payments.

For any questions, please contact us at

📧 hello@mindpathconsulting.com

Thank you for your continued service. We’re here to support you.

Cookies Policy

PLEASE READ THIS POLICY CAREFULLY. IF YOU DO NOT ACCEPT THESE TERMS, YOU ARE ADVISED NOT TO USE THE WEBSITE.

This website (https://mindpathconsulting.com) uses cookies to enhance your browsing experience, track usage patterns, and improve overall functionality. This policy explains what cookies are, how we use them, and your rights to control their use.

 

1. About Us

MindPath Consulting is a UK-based provider of integrated mental wellness services, including therapy and coaching. Where we manage personal data, we act as the Data Controller and comply with all applicable UK data protection legislation, including the General Data Protection Regulation (GDPR).

We are registered in England and Wales.

If you have any questions regarding this policy or data protection, please contact us at:

Email: hello@mindpathconsulting.com

 

2. What Are Cookies?

Cookies are small data files stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites remember your preferences and improve your overall experience.

Cookies can be:

  • Session Cookies – temporary and deleted when you close your browser.
  • Persistent Cookies – remain on your device until they expire or are manually deleted.

 

3. How We Use Cookies

MindPath Consulting uses cookies for the following purposes:

Essential Cookies

These are required for basic site functionality and security. They:

  • Enable you to log in to secure areas.
  • Help us manage your session and preferences.

Performance & Analytics Cookies

We use tools like Google Analytics to:

  • Track user behaviour across our site.
  • Understand how our services are accessed and used.
  • Improve website structure, navigation, and content.

All data collected is anonymised and does not identify you personally.

Functionality Cookies

These cookies:

  • Remember your language or location preferences.
  • Allow the website to provide enhanced, personalised features.

Third-Party Cookies

Some pages may include embedded content from third-party services like social media or booking platforms (e.g., Calendly or embedded video content). These third parties may set cookies to track your interaction.

We recommend reviewing the cookie policies of these services separately.

 

4. Consent & Control

When you visit our site for the first time, a cookie banner will appear asking for your consent to use non-essential cookies.

You can manage or withdraw your consent at any time by:

  • Changing your browser settings to block or delete cookies.
  • Adjusting your preferences using the cookie consent tool (if available on the site).

Note: Blocking certain cookies may affect your user experience or prevent some features from working properly.

 

5. How to Disable Cookies

Most web browsers allow you to manage cookies through your settings.

Here’s how to find help on common browsers:

 

6. Changes to This Policy

We may update this Cookie Policy occasionally to reflect legal or operational changes. The “last updated” date at the top of this page will be revised accordingly.

 

7. Contact Us

If you have any questions about how we use cookies or how we handle your data:

Email: hello@mindpathconsulting.com

+447 079 0484 7705​

Speak with a compassionate professional anytime—confidential support is just a free, 24/7 phone call away, every day of the year.

hello@mindpathconsulting.com

Prefer to write? Reach out via email anytime. Our team responds with care, understanding, and timely guidance.

London & Bedfordshire

Visit us in a calming, confidential space designed for connection, reflection, and support—your path to healing starts here.